Volunteer FAQ

Volunteer FAQ

  • FAQ
  • Photographers
  • Indexers
  • Transcribers
  • Lookups

I no longer wish to volunteer, who do I contact?
Contact the volunteer coordinator you've been corresponding with. If you can't recall who that was, fill out the volunteer removal form.

I'm finished, now what?
Send it in! Instructions can be found on the photographer page

Tip: If sending a .txt file, sometimes they will embed themselves into an e-mail instead of remaining an attachment. To get around this rename the extention to something other than .txt (use .text for instance)

I've already signed up as a volunteer and would like to add another cemetery to my to-do list, do I have to use the sign-up form again?
No, you can e-mail the coordinator directly to reserve the new cemetery (reply to previous correspondence). But first, locate the cemetery page to check that the cemetery hasn't already been completed, and to retrieve the cemetery ID code (please include the code in your correspondence with the coordinator).

How do I know what cemeteries have already been photographed?
The volunteer coordinator keeps track and will let you know when you sign up if the cemetery you wish to do has or has not been reserved. This is why we request that you sign up before starting to take photos.

How do I know what cemeteries have been 'reserved' by another volunteer?
The volunteer coordinator keeps track and will let you know when you sign up if the cemetery you wish to do has or has not been reserved. This is why we request that you sign up before starting to take photos.

What happens if someone sends in photos for a cemetery I've reserved?
The submitter will be informed that the cemetery has been reserved and their photos will be held until you've completed photographing the cemetery. Your photos take priority but we will compare theirs to yours to see if there are any stones you may have missed or if some are easier to read. If so these photos will be included *in addition* to yours (not in place of).

Do I have to index my own photos?
No, but it does help get them online faster as photos need to be indexed before they are added to the website. If you'd prefer not to index (which is okay!) send in your photos once you've finished photographing the cemetery and an indexer will index them.

Do I get to pick which cemetery to index?
Your choices are limited to whatever cemeteries currently need indexing and may not always include your preferred area of interest.

Where do I find the cemeteries that need indexing?
That information is provided once you've signed on as an indexer.

Why is everyone* on a stone indexed (also: Why are relatives indexed)?
In short, for genealogical purposes. Some headstones provide family relationships and this information can link previously unknown relations. For example, a headstone may state "Sarah Russell daughter of John Russell". If there were no other record of Sarah, her headstone would be the only one to link her as a daughter of John. By indexing John and linking him to this headstone, it lets those seeking him also find Sarah.

This type of indexing may sometimes mean one person will end up in our index multiple times. That's okay as long as each time they are in the index they are linked to a different headstone. One photo may show their headstone, one may show them as a spouse, five may show them as a parent. But they all help researchers find every stone a particular person is named on.

*The exception is living persons.

Can I use other resources to verify information on the headstone?
Of course! It's sometimes helpful to locate a death registration if a headstone is unclear. But, keep in mind that official records and headstones do not always match. Year of death may be off a year or two, age may be off by several years, spellings can be different, etc. Our focus is the stone itself and what it has to say. It's up to researchers to worry about the differences. So even if you find a discrepancy do your best to stay true to the information on the stone and if needed note discrepancies in the COMMENTS column.

I'm familiar with the person(s) named on a headstone, can I add extra information?
Yes, but please keep it short and put it only in the COMMENTS column unless it fills in missing information in the other columns.

I've already signed up as a lookup volunteer and would like to add another cemetery to my to-do list, do I have to use the sign-up form again?
Yes please. This ensures that the coordinator adds your contact information to the correct cemetery. To sign up for a new cemetery locate the cemetery page and use the lookup volunteer form there.

I no longer wish to volunteer, who do I contact?
Fill out the volunteer removal form.